Shipping & Returns

SHIPPING

We use UPS Ground shipping as our complimentary shipping method for orders over $50. Customers can opt to expedite their shipment at their own expense during the checkout process. For orders under $50, customers can choose shipping options from both UPS and USPS during the checkout process. 

We ship orders within 24-48 hours of receiving them, Monday through Friday. Orders placed after 12:00 PM CST on Fridays will ship the following Monday. 

PLEASE NOTE: AUTOMATIC KNIVES will only ship to addresses within the state of Wisconsin

ONLINE RETURNS POLICY

Online returns can be processed for payment credit within 30 days of shipment delivery date. Any return requests after 30 days of shipment delivery date can be made for an online store account credit. 

Returns are not accepted for the following items:  

  • Items that cannot be sold as "new"
  • Special ordered "non-stocking" items
  • Drop shipment items
  • Gift cards can not be returned or refunded

Defective Items: 

All defective items are eligible for in-store credit or replacement only. Sherper's will attempt to repair or replace your defective item under the vendor's terms. 

To Return Your Item:  

  1. Please include a copy of your order receipt in your package
  2. If making an exchange, please note the item and size which you are exchanging your purchased item for.
  3. Send all returns to: 

    SHERPER'S / MKE BLADES
    ATTN: ONLINE RETURNS
    5750 S 108TH STREET
    HALES CORNERS, WI 53130

  4. Once a package is received, your refund or exchange will be processed within 24-48 hours. 

Please Note: 

  • Returns or exchanges are sent back to our store at the purchaser's expense
  • If an item is being exchanged, we will cover shipment cost of the new item back to the customer on orders over $50.00. 
  • Shipping and expedited shipping charges are non-refundable
  • At this time, MKE Blades is unable to ship internationally 
  • AUTOMATIC KNIVES will only ship to addresses within the state of Wisconsin

 

Get the latest updates on new products and upcoming sales